Abstract 74
| Item | 1* | 2 | 3 | 4 |
|---|---|---|---|---|
| *1, basic practice; 4, best practice. | ||||
| Guidelines & pathways | 5% | 62% | 31% | 3% |
| Consent process | 6% | 54% | 32% | 8% |
| Management of adverse events | 8% | 50% | 39% | 4% |
| Patient comfort | 3% | 30% | 30% | 37% |
| Quality monitoring & review | 56% | 26% | 10% | 7% |
| Communication to referrer | 12% | 29% | 51% | 8% |
| Timeliness | 28% | 32% | 28% | 11% |
| Patient choice | 13% | 31% | 44% | 11% |
| Privacy & dignity | 5% | 49% | 23% | 23% |
| Patient aftercare | 2% | 3% | 46% | 50% |
| Service feedback | 5% | 51% | 30% | 15% |
| Staff development | 4% | 15% | 33% | 49% |